Smart client profiles
Every conversation now auto-updates the lead's profile — budget, area, urgency, objections, family situation. Open a chat, you already know them.
We built profiles the way a good rep takes notes — quietly, in the background, while the conversation is still happening.
Every message NEO handles updates the lead's profile in real time. Budget mentioned in passing? Captured. Area preference that shifted from Sheikh Zayed to Madinaty halfway through the chat? Captured. Wife wants a garden, brother is the actual decision-maker, they're moving because the kids start school in September? Captured.
When you open a conversation, the profile sits next to the chat. You see the full picture before you type the first word. No more reading 200 messages to remember who this person is.
Profiles are editable — overwrite anything NEO got wrong, and it'll respect your version going forward.