Changelog

Neo starts learning from your team

With the owner’s consent, Neo now learns from the way your own team answers customers.

Every business has its own way of talking. Now Neo for Business can learn it: with the owner’s consent, Neo studies the replies your own team sends to customers and builds a picture of your business’s character, from how you greet to how you close.

Learning switches on only where the owner says yes, and it is careful by design. Neo waits until it has seen enough real replies from your team, and a lesson reaches customers only after it passes its checks.

It is the start of a Neo that gets better at your business every day.

Meet the Neo in this story.

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