Did Neo message you?

Why Neo wrote to you.

Neo is an AI assistant that businesses use to talk with their customers.

Why did Neo message me?

A business you know uses Neo.

You wrote first

You messaged a business.

Shops, clinics, rentals and more use Neo to answer their customers on WhatsApp, their website and other channels.

A real estate rep

A rep’s assistant said hello.

Real estate reps use Neo to follow up with their clients. The first message is only a greeting; a project comes up only if you reply.

Who sees the chat?

The business you’re talking to.

The chat belongs to that business. Its team can read it and take it over at any time.

How do I make the messages stop?

Tell the business, or tell us.

Ask the business to stop messaging you. Or write to us, and we’ll pass it on to them.

The email opens ready, with space for the business’s name and your number.

Still unsure? Ask Neo.

Ask Neo