Straight answers about Neo for Business.

No. Neo is an AI personality with a character and feelings, close to the business that uses him. He learns your business every day, and customers like talking to him.

Egyptian Arabic, English and Franco. He replies the way each customer writes, so a customer who writes in Franco gets an answer in Franco.

WhatsApp, your website chat, Instagram, Facebook, or any channel connected to him. You choose the channels, and Neo stays one mind across all of them.

He takes orders and confirms them with the customer, checks with the shipping company when someone asks where their order is, books, changes and cancels appointments, gives advice within your limits, and follows up on his own.

He answers only from your own pages and files. When something is missing, he tells the customer he will check, instead of guessing.

A WhatsApp auto reply, like the away message in WhatsApp Business, sends the same words to everyone. Neo reads what each customer wrote and answers it from your pages and files, takes orders, books, follows up, and hands hard chats to a person.

Yes. Neo can carry the load of a whole customer service team of 20 people, day and night. He also works beside the people you have: they can take any chat, and anything about money or any hard chat goes to them.

Yes. Every action Neo can take has your rule on it: Allowed, Ask me first, or Off. Orders, bookings, advice and follow-ups each get their own rule.

He learns every day from you and from your business’s own chats. You choose what he learns and what he must not: every lesson can be approved, corrected or retired.

Yes, on his own. The customer who said “let me think” hears back at the right moment. He sells, and he knows when to stop pushing.

Within the limits you set. A clinic, for example, can let Neo answer medical questions as far as it allows, and no further.

Your own. You link the number your customers already know by scanning a QR code, the same way you link WhatsApp Web, and they keep writing to it. We don’t provide numbers.

The Neo team sets it up with you: your business type, your WhatsApp and website chat, your pages and files, and a rule on every action. Then we switch it on together.

Any time. Neo works the day shift beside your team, catching every customer one by one, and steps aside the moment a person takes a chat.

No. Anything about money goes to a person, and so do hard chats. Neo hands them over with where the conversation stands, so you pick up already knowing the story.

Connections to Neo use HTTPS, access to live data is limited to the people who run the service, and your rule is on every action. The keys you give Neo for your own system are stored encrypted and never seen by the AI. The Security page explains it in plain words: hereisneo.com/security.

Four monthly plans: Starter 999 EGP (1,000 messages a week, link 1 of your WhatsApp numbers), Growth 3,000 EGP (5,000 a week, up to 2 numbers), Teams 7,500 EGP (15,000 a week, up to 5 numbers, 5 team members) and Scale 19,000 EGP (50,000 a week, up to 20 numbers, 20 team members). Bigger than that, we build a custom offer with you.

Yes, and no card. Every plan starts with 24 days free, and your 24 days start when your spot opens. After that you pick the plan that fits your messages, and nothing is charged unless you pick one.

Only the messages Neo sends. Your customers’ messages are free, and one chat can hold many messages.

Monthly, by InstaPay, a mobile wallet, or bank transfer with an invoice. Automatic card payments are coming soon.