Privacy Policy
Last updated:
What we collect
We collect the information you give us directly — for example, the phone number you submit to join the waitlist, the message you send through the contact form, and any conversation you have with the demo widget on this site.
We also collect a small amount of technical information when you visit the site: standard request metadata, hashed IP addresses, and basic, privacy-respecting analytics about which pages were viewed.
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How we use your data
We use the information you give us to respond to you, to operate the product, and to improve how NEO works. Demo conversations help us understand the questions real sales reps ask so we can make the assistant better.
We do not sell your data, and we do not train general-purpose AI models on your conversations.
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Who we share data with
We share data only with the service providers we need to run NEO — for example, our hosting provider, our analytics provider, and the SMS or messaging providers that deliver confirmations on our behalf. These providers are bound by their own contractual obligations to handle your data carefully.
We do not share your data with advertisers, and we do not sell it to data brokers.
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Where data is stored
Your data is stored on managed infrastructure protected by access controls, encryption in transit, and encryption at rest.
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Your rights
You can ask us what data we hold about you, ask us to correct it, or ask us to delete it. To make a request, write to the contact address below from the email or phone number associated with your account.
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Contact
For privacy questions or to make a data request, write to privacy@hereisneo.com.
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